Privacy Policy

Last updated: April 25, 2026

1. Information We Collect

We collect the following types of information:

  • Account Information: Email address and name when you create an account.
  • Uploaded Content: Pet photos you upload for video generation.
  • Payment Information: Processed securely through Stripe. We do not store your credit card details.
  • Usage Data: Anonymous analytics about how you interact with our Service.

2. How We Use Your Information

We use your information to:

  • Generate AI-powered pet videos from your uploaded photos
  • Process payments and manage your account
  • Send transactional emails (order confirmations, video ready notifications)
  • Improve our Service through anonymous usage analytics

3. Photo Privacy

Your pet photos are important to us. We process your photos solely for video generation purposes. We do not use your photos to train AI models. Uploaded photos are automatically deleted from our servers within 30 days of generation, or upon your request.

4. Data Storage

Your data is stored securely using industry-standard encryption. Generated videos are stored on Cloudflare R2 and are accessible only to you through your account.

5. Third-Party Services

We use the following third-party services:

  • Stripe — Payment processing
  • Cloudflare — Content delivery and storage
  • Vercel — Web hosting
  • Neon — Database hosting

Each of these services has their own privacy policies governing their handling of data.

6. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies or advertising cookies.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Request deletion of all your data, including uploaded photos and generated videos
  • Opt out of non-essential communications
  • Export your data in a portable format

8. Data Retention

We retain your account information for as long as your account is active. Uploaded photos are automatically deleted within 30 days. Generated videos are retained until you delete them or close your account.

9. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children.

10. Contact

For privacy-related questions, please contact us at support@aipetvideo.app.